Testimonials
Here’s what our customers had to say:
“I cannot recommend Traslo West highly enough. As a nervous, first-time renovator, I had heard many the “horror stories” about the industry, but my experience was the complete opposite.
From day one, the team was honest, open, and incredibly relatable. What stood out most for me was their commitment to clear, regular communication. I never had to chase them for an update; they were always available to answer my questions with patience and understanding, no matter how small or repetitive they were.
The financial aspect of the project was handled with total integrity. We had regular conversations about how to keep costs down, and they provided completely transparent information regarding every expense. There were no hidden fees or “gotcha” moments—just fair, timely billing and a genuine effort to help us stay within our budget .
If you are looking for a contractor who is timely, fair, and truly cares about the peace of mind of their clients, look no further. They turned what could have been a stressful ordeal into a smooth and exciting transformation of our home.
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“The high quality of Traslo’s work and final product speaks for itself and is easy to see. But just as important is how they handle the construction process. From the professionalism of their team, to their clear tracking of timelines and budget, to their navigation of permits and inspections, to their open communication and collaborative problem-solving during our build, they made it all look easy. Not only are we thrilled with the final product, but we legitimately enjoyed the journey getting there with Traslo. Highly recommend.”
“Choosing Traslo West as general contractor was the best decision we made in connection with a significant 5-month basement renovation at our home (including a dig-out of our crawlspace!). Patrick, James and all of their subcontractors were amazing to work with. They were knowledgeable and resourceful advisors at every stage of the project, transparent about fees and costs, and they transformed potential “issues” into manageable decisions for us. Their whole crew of subcontractors and labourers were hardworking and professional; it was clear that Traslo selects the best in each field to work with. We were actually a bit SAD when our reno came to an end...we missed the daily interactions with the Traslo team! Highly highly recommend.”
“Since purchasing our home in 2018, Traslo has been our go to for the many renovations on our beloved craftsman home in East Van. From kitchens to bathrooms and external decking, I would recommend Patrick, James and the crew every time. Here is their latest work! We opened up a dark and dated kitchen on the main floor and made it a bright and open space.”
